Support
We're here to help! Get in touch with our support team for assistance with CiliGo.
Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent matters, please call our phone support line.
Business Hours
- Monday - Friday 9:00 AM - 6:00 PM EST
- Saturday 10:00 AM - 4:00 PM EST
- Sunday Closed
Before Contacting Support
To help us assist you more effectively, please have the following information ready:
- Your device model and iOS version
- CiliGo app version
- Detailed description of the issue
- Steps to reproduce the problem (if applicable)